When something's wrong
Something I wrote is missing
Almost always it is somewhere unexpected rather than gone.
Check these, in order
- 1
Search for it
Press ⌘/ and type any word from it. Search covers every list and day, so this settles it fastest. See search.
- 2
Check the date
Anything written after midnight landed on the new day, not the one you think of as yesterday evening.
- 3
Check Trash
Deleted things are recoverable until trash is cleared. See trash.
- 4
Check the archive
Archived lists are deliberately excluded from ordinary search. See archive.
- 5
Check for a filter
A tag filter, a collapsed heading, or collapsed completed things all hide material without removing it.
Cause and fix
It went to a default list. If you set a default add-to list, captures land there rather than on Today. Check Settings Appearance & Accessibility Default add to list.
It carried over. An unfinished to-do is on today, not on the day you wrote it. That is carry-over working. See carry-over.
It is on a list you left. A shared list you were removed from takes its things with it.
It is a different account. See my things are not syncing.
What to send support
The account email, roughly when you wrote it, which device, and any words you remember from it.